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Beltone has taken pride in serving
patients for over 60 years. The Beltone network strives to provide
the most comprehensive package of services in the hearing care
industry. Beltone focuses on providing value in the following areas.
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The patient's individual needs
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Hearing instrument quality and
advanced technology
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Technologically-advanced fitting
systems
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Follow-up care and services.
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3 year hearing instrument warranties
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3 year LS&D coverage
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30-day money back guarantee
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24 Factory Customer Service
1-800-Beltone
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Over 1,700 BelCare ®
locations across the U.S.
BelCare®
A Commitment
to a Higher Standard of Professional Hearing Care
 The
Beltone name is synonymous with excellent hearing instruments, and
through its relationship with independent hearing care practitioners,
the Beltone network is able to provide professional and caring service
that establishes the trust Beltone patients have come to expect.
Beltone takes this reputation seriously, and because it means more to
patients than hearing instruments alone, we developed BelCare ®
as a commitment and assurance of the highest standards in patient
care.
With the goal of
providing the finest hearing instruments and hearing care experience
for our patients, Beltone Hearing Care Practitioners strive to deliver
an ideal hearing care experience encompassing these elements.
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Friendly,
respectful, and knowledgeable staff
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A focus on
explaining problems and solutions thoroughly
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Maintaining
certified audiologist(s) and/or licensed instrument specialists on
staff
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An emphasis on
honest and ethical behavior by all staff members
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Providing
satisfaction and performance guarantees that are meaningful to the
patient
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Allowing time to
listen to the patient's needs and truly caring about the service
provided
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The dispensing of
high quality products that fit well
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Providing regularly
scheduled follow-up services
Hearing
Evaluations
 Your
Beltone Hearing Care Practitioner at Hearing Aid Associates will guide
you through the steps of a thorough hearing evaluation. These include:
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A complete case
history, including medical questions, questions about your hearing,
and your previous hearing aid use.
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A visual
examination of your ear using an otoscope.
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Tests of your
ability to respond to a variety of sounds.
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Tests of your
ability to recognize and repeat spoken words.
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In some cases, a
test of the mobility of your eardrum, and hearing reflexes.
All Beltone
practitioners strictly adhere to all federal, state and local
regulations regarding hearing instrument dispensing protocols, and
follow nationally accepted testing guidelines of the American Speech
Language Hearing Association, the American Academy of Audiology, and
the International Hearing Society.
3 Year
Warranty Policy
 All
registered Beltone brand hearing instruments are covered by a full
manufacturer's warranty, as set forth in the user book. The term of
the coverage for custom aids is 36 months from the Beltone invoice
date. Conventional aids are covered for 12 months from the date of
delivery to the patient.
3 Year Lost,
Stolen and Damaged Coverage
The LS&D plan
provides for one replacement of an instrument stolen, accidentally
lost, or accidentally damaged. Any replacement instrument will be the
same model as the original instrument, or any equivalent model where
the original instrument is unavailable as determined by Beltone.
Your Beltone Hearing
Care Practitioner (HCP) will explain this coverage and give you
written documents for your files.
Listen to
what hearing aids sound like in the real world.
Listening to "beeps" is no way to find
out how your hearing instrument will sound when you're out on the
beach with the kids. Yet that's all you can expect from most in-office
hearing tests and fittings.
Beltone has a better way. It's called
Beltone AVE. We've replaced the beeps with birds and other sounds from
real life. Beltone AVE. is not a hearing test. It's more like a test
drive. It's a revolutionary way to fit hearing instruments, and only
Beltone has it.
Beltone AVE. uses the latest technology
to create highly accurate virtual sound environments with Dolby TM
Pro- Logic recordings and a multi-media speaker system. It is truly
one of the most advanced patient-focused fitting systems available
today. It's also a great way for you and your loved ones to find out
what type of hearing help you really need.
With Beltone AVE., your Beltone hearing
aid specialist or audiologist can choose and adjust your hearing aid
in the same types of situations where you'll use your hearing aid.
Before you leave our office, you'll know what your hearing aid will
sound like in the real world
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