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Residents
· House Calls: We still go out into the community to see our
patients that can’t get to us. For our patients that are in retirement
and/or assisted living communities we provide specific scheduled dates
(one to two times per month) to come to the facility.
· Screenings: Residents are never sold anything at the time of
the screenings. A screening is just to determine whether a hearing
loss exists. If a hearing loss does exist a full hearing test will be
scheduled with a family member present. We will perform screenings on
any of our scheduled dates we are at the facility.
· Cleanings: In order to function correctly a hearing aid must
be cleaned on a regular basis by a hearing care professional. Besides
the cleaning of the aid itself, we also check for excessive wax
build-up in the ear and teach residents how to properly maintain their
hearing aid between “professional cleanings”
Staff
· Hearing Aid Care 101: Instruction on cleaning and simple
maintenance: Cleaning, Care, Battery Changing, Wax Guard Changing and
simple troubleshooting. When the staff can help the residents on these
simple issues, the residents are happier. This in turn makes the staff
happier.
· Custom flyers and mailers: Anytime there is an announcement
needs to be made to the residents, Beltone Hearing Aid Associates will
provide flyers. The flyers can be made according specifications of the
facility and are printed out by Beltone Hearing Aid Associates. This
saves the staff time and effort letting the residents know about
upcoming events. |
